1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address
• Order Information: Purchase history, delivery preferences, payment information
• Website Usage: IP address, browser type, pages visited, time spent on site
• Communication: Messages, feedback, and inquiries you send to us

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Providing customer service and support
• Improving our products and services
• Sending important updates about your orders
• Marketing communications (with your consent)
• Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With delivery partners to fulfill your orders
• With payment processors to handle transactions
• When required by law or legal process
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission and storage
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• File a complaint with data protection authorities

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@aquauno.com
• Phone: +251-XXX-XXXX
• Address: Dire Dawa, Ethiopia

8. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services constitutes acceptance of the updated policy.

Last updated: October 11, 2025